Certificate II in Hospitality (superseded)
This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.
For more information regarding specific subjects with this training course contact us at info@auschs.edu.au.
Job Roles
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops.
Possible job titles include:
Typically this study course requires between 0.5-1 year to complete, determined by your individual circumstances as well as the mode of study which you opt for. By way of example, if you decided to do this study course online and routinely allocate time and energy to complete the homework and assignments each week you could possibly finish the course well ahead of the time.
In-class study offers you a structured educational experience and continuous face-to-face contact with your trainers, tutors, lecturers and classmates. Online, Correspondence and Distance Education programs present you with the ability to study from just about anyplace, anytime! This can be ideal if you need flexibility and can't commit to attending traditional classes. You have the ability to study at your very own tempo and complete the training primarily based on your very own agenda. Contact us today to verify which learning method may perhaps suit you best.
This particular course lies within the Hospitality, Barista, RSA and Tourism family of courses. Food and Hospitality is the study of making, presenting and providing food and alcoholic beverages, and serving up hospitality services. The most important purpose of this area of education is to grow an understanding of the preparation of foods and beverages, and the provision of hospitality services such as front office procedures, cleaning and food and beverage services. Courses in this field include: Hospitality, Coffee Making, Responsible Service of Alcohol, Food and Beverage Service, Baking and pastry making, Cooking and Food Hygiene to name a few. Tourism is the study involving the framework and operations of the travel and leisure field, tour guiding, and ticketing and booking techniques. The most important goal of this specific area of education and learning is to build the capacity to plan, direct and arrange travel and leisure operations making sure that an excellent service is offered efficiently and effectively. What's more, it entails developing a comprehension of the theories of advertising tourism services.
There are no entry requirements for this qualification.
RPL is available for each Unit of Competency based on relevant workplace experience, formal training, or other expertise. To apply for RPL, please submit documentation in portfolio form for evaluation by AusCHS assessors.
Competency determination is made after all relevant evidence is gathered. AusCHS is receptive to evidence gathered from a variety of sources including our own assessment processes. AusCHS assessment processes include:
- Recognition of Prior Learning/Credit Transfer
- Written/Oral Questions
- Written reports/Portfolio Assessments
- Scenarios
- Role Plays
- Projects
After achieving SIT20213 Certificate II in Hospitality, individuals could progress to a wide range of other qualifications in the hospitality and broader service industries.
To achieve a Certificate II in Hospitality, 12 units must be completed:
- all 6 core units
- 6 elective units, consisting of
- 1 unit from Group A
- 3 units from Group B
- 2 units from Group B, elsewhere in SIT12 Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Core units
BSBWOR203B Work effectively with others
SITHIND201 Source and use information on the hospitality industry
SITHIND202 Use hospitality skills effectively
SITXCOM201 Show social and cultural sensitivity
SITXCCS202 Interact with customers
SITXWHS101 Participate in safe work practices
Electives
Group A
SITHIND101 Use hygienic practices for hospitality service
SITXFSA101 Use hygienic practices for food safety
Group B
Accommodation Services
SITHACS101 Clean premises and equipment
SITHACS201 Provide housekeeping services to guests
SITHACS202 Prepare rooms for guests
SITHACS203 Launder linen and guest clothes
SITHACS204 Provide porter services
Administration
TLIE1005A Carry out basic workplace calculations
Client and Customer Service
SITXCCS201 Provide visitor information
Communication and Teamwork
BSBCMM201A Communicate in the workplace
SITXCOM101 Source and present information
Commercial Cookery and Catering
SITHCCC102 Prepare simple dishes *
SITHCCC103 Prepare sandwiches *
SITHCCC202 Produce appetisers and salads *
*Prerequisite is SITXFSA101 Use hygienic practices for food safety
Computer Operations and ICT Management
BSBITU201A Produce simple word processed documents
BSBITU202A Create and use spreadsheets
BSBWOR204A Use business technology
Environmental Sustainability
BSBSUS201A Participate in environmentally sustainable work practices
Finance
BSBFIA301A Maintain financial records
SITXFIN201 Process financial transactions
Food and Beverage
SITHFAB101 Clean and tidy bar areas *
SITHFAB201 Provide responsible service of alcohol
SITHFAB202 Operate a bar *^
SITHFAB203 Prepare and serve non-alcoholic beverages *
SITHFAB204 Prepare and serve espresso coffee *
SITHFAB205 Provide room service *
SITHFAB206 Serve food and beverage *
*Prerequisite is SITXFSA101 Use hygienic practices for food safety
^Prerequisite is SITHFAB201 Provide responsible service of alcohol
Food Safety
SITXFSA201 Participate in safe food handling practices
SITXFSA202 Transport and store food
Gaming
SITHGAM201 Provide responsible gambling services
SITHGAM202 Attend gaming machines ›
SITHGAM203 Operate a TAB outlet ›
SITHGAM204 Conduct Keno games ›
›Prerequisite is SITHGAM201 Provide responsible gambling services
Inventory
SITXINV201 Receive and store stock
SITXINV202 Maintain the quality of perishable items*
*Prerequisite is SITXFSA101 Use hygienic practices for food safety
Kitchen Operations
SITHKOP101 Clean kitchen premises and equipment *
*Prerequisite is SITXFSA101 Use hygienic practices for food safety
Sales
SIRRRPK006A Recommend liquor products
SIRXSLS201 Sell products and services
Examples of elective units relevant to specific job outcomes and contexts at this level are as follows:
Bar attendant in a club or hotel
SITHFAB101 Clean and tidy bar areas
SITHFAB201 Provide responsible service of alcohol
SITHFAB202 Operate a bar
SITXFIN201 Process financial transactions
SITXINV201 Receive and store stock
Catering assistant
SITHFAB206 Serve food and beverage
SITHKOP101 Clean kitchen premises and equipment
SITXINV201 Receive and store stock
SITXINV202 Maintain the quality of perishable items
Food and beverage attendant in a cafe
SITHFAB203 Prepare and serve non-alcoholic beverages
SITHFAB204 Prepare and serve espresso coffee
SITHFAB206 Serve food and beverage
SITXFIN201 Process financial transactions
SIRXSLS201 Sell products and services
Gaming attendant in a club or hotel
BSBWOR204A Use business technology
SITHGAM201 Provide responsible gambling services
SITHGAM202 Attend gaming machines
SITHGAM204 Conduct Keno games
SITXFIN201 Process financial transactions
Housekeeping attendant
BSBSUS201A Participate in environmentally sustainable work practices
SITHACS101 Clean premises and equipment
SITHACS201 Provide housekeeping services to guests
SITHACS202 Prepare rooms for guests
SITXINV201 Receive and store stock
Porter
BSBSUS201A Participate in environmentally sustainable work practices
BSBWOR204A Use business technology
SITHACS204 Provide porter services
SITXCCS201 Provide visitor information
Smart and Skilled Student Fees (Only for NSW residents)
The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 1300 600 888 for further information and advice.
First qualification- $870
Second qualification- $1040
Concession- $160
Exemption- $0
Trainees: from 2016 if you are starting a traineeship that is on the NSW Skills List, your Smart and Skilled fee for the whole qualification will not be more than $1,000.
Fee For Service - $2500
Payment Plans Available**
**conditions apply