Delivery Arrangements

A flexible blended environment applies to the target group being a combination of practical at the workplace, self-paced/ tutorial/ classroom workshops.
The duration of this qualification may vary as determined on prior learning and credit transfer eligibility.
Students will be provided with a training schedule and training plan to guide them through the units of study.
Students with identified needs may be contacted more frequently, as agreed, to provide additional, individual tutorial activities including where applicable tutorial activities.

At the commencement of training the student will be provided with:

• Induction to Training and Assessment

Clarifying again both academic progression and attendance requirements

• Review of Course Outline
• Review of student handbook
• Review of student logbook
• Training plan
• Delivery Schedule / Timetable for the study periods

Learning / Assessment resources for commencement units of competency – such as:
• Assessment Due Dates
• PowerPoints
• Student activities and guide
• Extra resources and web site (research)
• Assessments and Cover sheets
• Resources relevant to the unit of competency

This program is designed with client-specific requirements in mind and can be customized to suit unique student needs while maintaining the integrity of the training package. Therefore, we strive to develop students' skills, knowledge and aptitudes in the key areas of best practice in Community Services Sectors.

Training Delivery will mainly be via:-

• On the job

•Combination- Mixed mode (Self-study, Assignments, Research, Assessments, online)

• Vocational (Work) Placement

Course Delivery Environment

The environment where the qualification will be delivered includes:

•Work-based Training only,
• Industry visits,
• Learner guides, Skills Workbooks and assessment tools,
• Vocational Placement Pack,
• Up to date technical equipment for the trainer and worksite staff and access to a suitable worksite,
• Simulated work/industry environment,
• Work in industry/vocational (work) placement,
• Skilled trainers and assessors

Many times, the students are given access to actual commercial Individual support facilities where the students have the opportunities to use the equipment, infrastructure set up for real clients and these facilities are also used for simulations.

Assessment Methods

Assessment methods will be Observations/Demonstration, Written activities, Workplace Diary, Third Party reports, Written Questions, Case Studies, Role plays, and Projects. Some assessments require the student to video or audio record their assessments as part of the Assessment Strategy.

Note: You must be deemed competent with each unit in order to receive your qualification including completing the work placement requirements for units that have these mandatory requirements.

Supervised study is face to face training at the workplace.

Supervised study hours include assessments that are conducted at workplace in the form of observations and/or assessments.

Unsupervised study includes additional time must be spent by the Candidate. This includes self- paced learning/home study and may also include formative assessments that are undertaken by the Candidate to facilitate assimilation of knowledge.

Simulated Work Environment

If a simulated work environment is required, it will be achieved by using suitable facilities, equipment and resources including individualised plans and equipment outlined in the plan, modelling of industry operating conditions, including presence of problem-solving activities and organisational policies, procedures and protocols.

Education and support Services

In accordance with the requirements of Standards for RTOs 2015, the following support is available to learners:
Language, literacy and numeracy (LLN) advice. The ACSF informs the identification and description of underpinning English language, literacy and numeracy features and requirements within competency standards. LLN requirements of participants will be assessed using LLN assessment form completed upon enrolment. LLN needs of Learners will be taken into consideration in the delivery and assessment of this qualification.
The following processes will be applied for students

• Learning and assessment materials are written in plain English.
• Delivery modes are negotiated to meet the needs of a diverse range of learners.
• Entry to courses is in accordance with equal opportunity legislation, anti-discrimination legislation.
Support strategies include:
• Identifying requirements (such as literacy, numeracy, English language or physical capabilities) learners would need to complete each course and if necessary, referring them to specialist services prior to enrolling in the course.
• Developing strategies to make support available where gaps are identified.
• Assistive technology
• Additional tutorials

Reasonable Adjustment

The following processes will be applied for students
• Learning and assessment materials are written in plain English.
• Delivery methods are negotiated to meet the needs of a diverse range of learners.
• Entry to courses is in accordance with equal opportunity legislation, anti-discrimination legislation.
Reasonable Adjustment is a key strategy in achieving this outcome. Adjustments are made to the learning environment to ensure equal opportunity without imposing unjustifiable hardship on Australian College of Higher Studies or compromising the integrity of the Qualification Standards.