Courses

Certificate III in Hospitality

SIT30713
General Description: 

This qualification reflects the role of skilled operators who use a range of well-developed hospitality skills. They use discretion and judgement and have a sound knowledge of industry operations. They work with some independence and under limited supervision and may provide operational advice and support to team members.

Career Opportunities: 

Job roles

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafes and coffee shops. It provides options for specialisation in areas such as accommodation services, food and beverage and gaming. The qualification also allows an outcome for small businesses requiring multi-skilled employees.

Possible job titles include:

  • espresso coffee machine operator
  • food and beverage attendant
  • front desk receptionist
  • function attendant
  • function host
  • gaming attendant
  • housekeeper
  • restaurant host
  • senior bar attendant
  • waiter.
  • Course Duration: 

    Ordinarily this course takes between 0.5 months -1.5 years to complete, based upon a person's circumstances as well as mode of study for which you pick. As an illustration, if you decide to do this course online and regularly dedicate enough time to complete the homework and assignments each week you would possibly finish the course well before schedule.

    Method of Study: 

    In-class study provides a structured educational experience and traditional face-to-face contact with your trainers, teachers, lecturers and peers. Online, Correspondence and Distance Education programs give you the chance to study from anywhere, anytime! This can be the best choice if you require flexibility and simply cannot commit to participating in regular classes. You may study at your very own tempo and finish your study course primarily based on your own personal lifestyle.

    Course Category: 

    This particular course lies inside the Hospitality, Barista, RSA and Tourism grouping of courses. Food and Hospitality is the study of arranging, presenting and offering cuisine and refreshments, and providing hospitality services. The most important intent of this area of education and learning is to cultivate a preliminary understanding of the preparation of foods and refreshments, and the supply of hospitality products and services like front office procedures, housekeeping services and food and beverage service. Courses of this type include things like: Hospitality, Coffee Making, Responsible Service of Alcohol, Food and Beverage Service, Baking and pastry making, Cooking and Food Hygiene among others. Tourism is the study associated with the structure and functions of the tourism sector, tour guiding, and ticketing and booking techniques. The principal objective of this specific particular field of education is to develop the capacity to plan, direct and set up travel related operations making sure that a quality service is supplied efficiently and effectively. Furthermore, it includes developing an understanding of the theories of offering travel related products and services.

    Prerequisites: 

    There are no entry requirements for this qualification.

    Recognition of Prior Learning: 

    RPL is available for each Unit of Competency based on relevant workplace experience, formal training, or other expertise. To apply for RPL, please submit documentation in portfolio form for evaluation by AusCHS assessors.

    Assessment: 

    Competency determination is made after all relevant evidence is gathered. AusCHS is receptive to evidence gathered from a variety of sources including our own assessment processes. AusCHS assessment processes include:

    • Recognition of Prior Learning/Credit Transfer
    • Written/Oral Questions
    • Written reports/Portfolio Assessments
    • Scenarios
    • Role Plays
    • Projects
    Articulation: 

    After achieving SIT30713 Certificate III in Hospitality, individuals could progress to SIT40313 Certificate IV in Hospitality, or to Certificate IV qualifications in other service industry fields.

    Modules/units: 

    Total number of units = 15
    7 core units plus
    8 elective units, consisting of

  • 1 units from Group A
  • 5 units from Group B
  • 2 units from Group B, Group C, elsewhere in SIT12 Training Package, or any other current Training Package or accredited course.

    Core units

    BSBWOR203B Work effectively with others
    SITHIND201 Source and use information on the hospitality industry
    SITHIND301 Work effectively in hospitality service
    SITXCCS303 Provide service to customers
    SITXCOM201 Show social and cultural sensitivity
    SITXHRM301 Coach others in job skills
    SITXWHS101 Participate in safe work practices

    Elective units

    Group A

    SITHIND101 Use hygienic practices for hospitality service
    SITXFSA101 Use hygienic practices for food safety

    Group B

    Accommodation Services

    SITHACS101 Clean premises and equipment
    SITHACS201 Provide housekeeping services to guests
    SITHACS202 Prepare rooms for guests
    SITHACS203 Launder linen and guest clothes
    SITHACS204 Provide porter services
    SITHACS301 Provide valet service
    SITHACS302 Conduct night audit
    SITHACS303 Provide accommodation reception services

    Client and Customer Service

    SITXCCS201 Provide visitor information
    SITXCCS301 Provide lost and found services
    SITXCCS302 Provide club reception services

    Commercial Cookery and Catering

    SITHCCC102 Prepare simple dishes *
    SITHCCC103 Prepare sandwiches *
    SITHCCC202 Produce appetisers and salads *
    *Prerequisite is SITXFSA101 Use hygienic practices for food safety

    Computer Operations and ICT Management

    BSBITU306A Design and produce business documents
    BSBWOR204A Use business technology

    Finance

    BSBFIA301A Maintain financial records
    SITXFIN201 Process financial transactions

    Food and Beverage

    SIRRRPK006A Recommend liquor products
    SITHFAB101 Clean and tidy bar areas *
    SITHFAB201 Provide responsible service of alcohol
    SITHFAB202 Operate a bar *^
    SITHFAB203 Prepare and serve non-alcoholic beverages *
    SITHFAB204 Prepare and serve espresso coffee *
    SITHFAB205 Provide room service *
    SITHFAB303 Prepare and serve cocktails *^
    SITHFAB307 Provide table service of food and beverage *^
    SITHFAB308 Provide silver service *
    SITHFAB309 Provide advice on food
    *Prerequisite is SITXFSA101 Use hygienic practices for food safety
    ^Prerequisite is SITHFAB201 Provide responsible service of alcohol

    Food Safety

    SITXFSA201 Participate in safe food handling practices
    SITXFSA202 Transport and store food

    Gaming

    SITHGAM201 Provide responsible gambling services
    SITHGAM202 Attend gaming machines ›
    SITHGAM203 Operate a TAB outlet ›
    ›Prerequisite is SITHGAM201 Provide responsible gambling services

    Tourism Sales and Operations

    SITTTSL305 Process reservations
    SITTTSL308 Use a computerised reservations or operations system

    Group C

    Administration

    BSBCMM201A Communicate in the workplace
    TLIE1005A Carry out basic workplace calculations

    Communication and Teamwork

    SITXCOM101 Source and present information

    Computer Operations and ICT Management

    BSBITU102A Develop keyboard skills
    BSBITU201A Produce simple word processed documents
    BSBITU301A Create and use databases
    BSBITU306A Design and produce business documents
    BSBITU309A Produce desktop published documents
    BSBWOR204A Use business technology

    Environmental Sustainability

    BSBSUS201A Participate in environmentally sustainable work practices
    BSBSUS301A Implement and monitor environmentally sustainable work practices

    Events

    SITXEVT302 Process and monitor event registrations
    SITXEVT303 Coordinate on-site event registrations

    Finance

    BSBFIA303A Process accounts payable and receivable

    Inventory

    SITXINV201 Receive and store stock
    SITXINV202 Maintain the quality of perishable items*
    *Prerequisite is SITXFSA101 Use hygienic practices for food safety

    Kitchen Operations

    SITHKOP101 Clean kitchen premises and equipment *
    *Prerequisite is SITXFSA101 Use hygienic practices for food safety

    Quality and Innovation

    BSBINN201A Contribute to workplace innovation

    Risk Management and Security

    SIRXRSK201 Minimise loss

    Sales

    SIRXSLS201 Sell products and services
    SIRXSLS002A Advise on products and services

    Work Health and Safety

    SITXWHS301 Identify hazards, assess and control safety risks

    Examples of elective units relevant to specific job outcomes and contexts at this level are as follows:

    Bar attendant in a hotel or club

    SITHFAB101 Clean and tidy bar areas
    SITHFAB201 Provide responsible service of alcohol
    SITHFAB202 Operate a bar
    SITHFAB304 Provide advice on beers, spirits and liqueurs
    SITXFIN201 Process financial transactions
    SITXINV201 Receive and store stock

    Front desk receptionist in a hotel

    BSBCMM201A Communicate in the workplace
    BSBITU306A Design and produce business documents
    SITHACS303 Provide accommodation reception services
    SITTTSL305 Process reservations
    SITTTSL308 Use a computerised reservations or operations system
    SITXCCS201 Provide visitor information
    SITXFIN201 Process financial transactions

    Gaming attendant in club, hotel or casino

    SITHFAB201 Provide responsible service of alcohol
    SITHGAM201 Provide responsible gambling services
    SITHGAM202 Attend gaming machines
    SITHGAM203 Operate a TAB outlet
    SITHGAM204 Conduct Keno games
    SITHGAM301 Analyse and report on gaming machine data
    SITXFIN201 Process financial transactions

    Waiter in a restaurant

    BSBSUS201A Participate in environmentally sustainable work practices
    SITHFAB201 Provide responsible service of alcohol
    SITHFAB307 Provide table service of food and beverage
    SITHFAB309 Provide advice on food

  • Course Fees: 

    Smart and Skilled Student Fees (Only for NSW residents)

    The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 1300 600 888 for further information and advice.

    First qualification- $1440

    Second qualification- $1730

    Concession- $240

    Exemption- $0

    Trainees: from 2016 if you are starting a traineeship that is on the NSW Skills List, your Smart and Skilled fee for the whole qualification will not be more than $1,000.

    Fee For Service - $5000
    Payment Plans Available**
    **conditions apply