Certificate IV in Retail Management
This qualification provides the skills and knowledge for an individual to be competent in frontline management skills of those working in a retail or business-to-business environment. It applies to those who are managing a small retail outlet, a section or department within a larger retail store, a small business-to-business outlet, or a section or department within a larger business or franchise.
Job roles
Individuals with this qualification are able to perform roles, such as:
Possible job titles
Typically this training course takes up to 24 months to complete , based on your own personal circumstances as well as the mode of study you choose.
By way of example, if you were to do this training course online and continually commit time to complete the projects and assignments each week, chances are you'll complete the course well ahead of the time.
In-class study will give you a structured training experience and routine face-to-face contact with your trainers, educators, lecturers and classmates.
Online, Correspondence and Distance Education programs provide you with the ability to study from just about any place, whenever you want!
This is great if you'd like flexibility and can't commit to going to routine classroom sessions. You may learn at your own tempo and finish the course in keeping with your own schedule. Contact us today to investigate which study methodology may perhaps suit you best.
This particular course falls within the Business, Management & Finance group of training courses. Business and commerce is the study of the principles as well as practice regarding planning, guiding, arranging, motivating and co-ordinating the human and material resources of private and public organizations and institutions. It includes the retailing and supply of products and services in addition to personal development. The main purpose regarding this area of instruction is to increase a preliminary understanding of the theory and also practice of making decisions as well as policy formation, organisational development, planning, financial management, in addition to the marketing and selling of products and professional services. Some of the programs contained in this particular category consist of: Accounting, Business, Management, Sales and Marketing, Office Studies, Banking, Finance and Commerce to name a few.
To undertake this qualification, individuals will have previous retail supervisory experience in roles such as:
Examples of evidence of retail management experience may include:
Recognition is available (on application) to students with prior skills, experience, knowledge or qualifications obtained from formal studies or training, in a related area. Recognition may reduce the duration of your studies.
Competency determination is made after all relevant evidence is gathered. AusCHS is receptive to evidence gathered from a variety of sources including our own assessment processes. AusCHS assessment processes include:
- Recognition of Prior Learning/Credit Transfer
- Written/Oral Questions
- Written reports/Portfolio Assessments
- Scenarios
After achieving SIR40212 Certificate IV in Retail Management, individuals may undertake:
10 units must be completed:
3 core units
7 elective units
Core units
SIRXMER405 Manage store presentation and pricing
SIRXMGT003A Lead and manage people
SIRXWHS403 Provide a safe work environment
Elective units
Client and Customer Service
BSBCUS401B Coordinate implementation of customer service strategies
SIRXCCS406 Provide customer service for high value and complex sales
SIRXCCS407 Develop business-to-business relationships
SIRXCCS408 Build retail relationships and sustain customer loyalty
Cleaning and Maintenance
SIRXCLM402 Manage store facilities
Communication
BSBRES401A Analyse and present research information
Computer Operations and ICT Management
SIRXICT404 Adopt mobile commerce applications to improve sales and service
E-business
SIRXEBS001A Acquire and retain online customers
Finance
BSBFIA402A Report on financial activity
BSBSMB402A Plan small business finances
BSBSMB406A Manage small business finances
SIRXFIN004A Manage financial resources
Food Safety
SIRRFSA302 Monitor food safety program
Governance and Legal Compliance
BSBSMB401A Establish legal and risk management requirements of small business
SIRXGLC401 Monitor compliance with the legislative requirements for establishing a retail business
Human Resource Management
SIRXHRM001A Administer human resources policy
SIRXHRM002A Recruit and select personnel
Inventory
BSBPUR401B Plan purchasing
BSBPUR402B Negotiate contracts
SIRXINV003A Plan inventory levels
SIRXINV005A Control inventory
SIRXINV404 Manage retail merchandise
SIRXINV407 Manage suppliers
Marketing and Public Relations
BSBREL402A Build client relationships and business networks
SIRXMPR001A Profile a retail market
SIRXMPR004A Market products
SIRXMPR005A Seize a business opportunity
Merchandising
SIRXMER303 Coordinate merchandise presentation
SIRXMER304 Present products
SIRXMER406 Monitor in-store visual merchandising displays
Product Management
SIRXPRO002A Implement product recalls
SIRXPRO401 Maximise sales of branded products and services
Quality and Innovation
SIRXQUA002A Lead a team to foster innovation
SIRXQUA003A Create an innovative work environment
SIRXQUA004A Set up systems that support innovation
SIRXQUA005A Maintain operational quality and productivity
Risk Management and Security
SIRXRSK404 Control store security
Sales
SIRXSLS007A Train sales representatives team members
SIRXSLS406 Manage sales and service delivery
SIRXSLS410 Lead a sales representatives team
Smart and Skilled Student Fees (Only for NSW residents)
The cost of this course will vary based on your eligibility for a Smart and Skilled Student Fee. Eligibility criteria can be found on the Smart and Skilled website or you can call us on 1300 600 888 for further information and advice.
First qualification- $1560
Second qualification- $1820
Concession- $240
Exemption- $0
Trainees: from 2016 if you are starting a traineeship that is on the NSW Skills List, your Smart and Skilled fee for the whole qualification will not be more than $1,000.
The fees indicated above are based on students being approved for training subsidised by the NSW Government. Students can pay their fee upfront or undertake a AUSCHS's Instalment Plan which will commence at the time of enrolment.
Fee For Service - $5000
Payment Plans Available**
**conditions apply